FAQ

Search for a tutor, mentor, or counsellor near you, book a free demo class, then pay to start regular classes. After every class you can track attendance, homework, and progress in your Profile.

A mentor is an IIT/NIT student who holds a weekly accountability session with your child — reviewing their study planner and keeping them on track between tutoring classes.

A counsellor provides career and academic guidance through online sessions — helping with stream selection, exam strategy, and college/course planning.

We currently serve Noida, and are expanding across Delhi NCR soon.

Call us at 8447760430 or email hr@basueducation.com — our team responds during business hours.

Each tutor sets their own hourly rate — typically ₹300–₹1,500/hr depending on subject, class, and experience. Your monthly fee is rate × classes per week × 4, plus GST, shown upfront before you pay.

Not yet self-serve — contact our support team and we'll help pause or adjust your plan. Self-serve pausing is a feature we're building.

Yes, anytime. If a tutor isn't the right fit, request a replacement in the app and we'll arrange a new tutor at no extra cost.

Register at /teach with your subjects, qualifications, and experience. Our admin team verifies your profile before you go live in discovery.

Yes — every tutor goes through an ID check, qualification verification, and a background check where applicable, plus a free demo class so you can meet them before committing.

Yes — payments are processed securely through Razorpay, and you receive a GST invoice for every payment. We never store your card details.